Training and Accreditation

We're here to help you expand your knowledge and skills to better support your clients and business. This page can help you understand our recent product changes and gain accreditation. Please refer to the documents below.

Training Resources 10.0.7 - Enhancements April 2018

Income Protection Enhancements

Here at Sovereign, we want to help you to have better Income Protection conversations with your clients. We've listened to your feedback, and implemented a number of exciting changes to our Mortgage and Income Protection and Income protection products so that you can build the best possible insurance plans to suit your clients' individual needs.

Below is key information you'll need to help you understand the details around the latest release.

Supporting clients' families in their time of need

It's our mission to be there for your clients in their moments of truth. Our Waiver of Premium on Death, and Bereavement Grant benefits exist to do just that, by offering some financial relief in the event of a loss of a loved one.

For these benefits, we've updated the 'self-inflicted act' exclusion. Now for customers who have health insurance for more than 13 months and pass away due to deliberate self-harm, their family members can access this extra financial help.

Below is the key information to help you understand the details around this enhancement:

These changes don't apply to staff MajorCare, EBS and Sure Health products.

Making things easier for our customers and Advisers

Your feedback and the insights we gather from our customers' claims experiences have helped us improve our health products and the quoting functionality in Illustrations. This November Release includes these updates as well as information on the annual CPI and policy fee updates.

Below is the key information to help you understand the details around this latest release:

Our new optional benefit

From Friday 1st September 2017, new and existing customers (with a policy issued after February 2004 Illustrations version 8.3 or later) have the ability to take out Accidental Injury Cover alongside a core Sovereign TCM product from the Personal and Business range. This optional benefit provides customers with a lump sum payment to continue daily life while they recover from an accidental injury.

Below is the key information to help you understand the details around this new product:

We've also created other resources to support you in the sales conversation:


Accreditation reminder

  • Completion of 10.0.5 Accidental Injury Cover accreditation in relation to the introduction of this new optional benefit is compulsory for all Advisers selling the Sovereign product range.
  • Upon completion you will receive your accreditation certificate and 1 structured CPD credit.
  • For assistance in completing this accreditation please refer to the Accidental Injury Cover FAQs, the policy wordings and the other resources available to you above.

Introducing trauma insurance for children

Sovereign now provides parents with the opportunity to take out standalone comprehensive trauma insurance for their children, to help get the entire family through a difficult time.

From 19th June 2017 we're lowering the entry age of personal Progressive Care and Comprehensive Living Assurance from 16 years down to 2 years of age.

Below are some resources to help you understand the updates:


Accreditation reminder

Upcoming training events

For information on Sovereign's upcoming Adviser Training Courses and Workshops, please click here.

To register your interest in any of the upcoming training courses and workshops, please email training@sovereign.co.nz or talk to your BDM.

A Quick Guide to Premium Changes

This guide gives an overview of things that affect premium changes, what options you and your customers have, and details of new advanced reporting to help you learn of the premium changes in advance. Download the guide and if you'd like to learn more, please contact your BDM or our Adviser Relationship Team.